Communication is the blood of every valuable relationship. Whether you’re leading a team meeting, interacting with staff or on a sales call with a potential customer, almost everything you do is reflected in how you communicate with others. However, it should be noted that your tone of voice can influence your communication in the workplace either positively or negatively, making your interactions captivating or ridiculously off-putting.
Despite the content of what you say, it’s your tone that communicates what you feel when you speak. And this will shape the rest of your communication. Simply put, it’s not what you say; it’s how you say it!
Why is Tone of Voice Crucial?
When you speak, your tone of voice tells the truth and clarifies the meaning, even when words don’t. It influences how people perceive you or the way they hear your overall message. When speaking to others, your body language and tone add meaning, attitude, and emotion to what people are hearing. All these can affect your audience’s willingness to listen to you, particularly in business.
How Does Tone Affect the Workplace?
Often, individuals can control the things they say when speaking with others, but it’s almost impossible for them to manage their tone. In work environments, tone plays a significant role in overall productivity.
For example, if a colleague or manager sounds bored or irritated when directing day-to-day activities, they set a negative tone. This can negatively affect how the rest of the team perceives their manager, creating a not-so-pleasant work environment.
How to Create a Perfect Tone for Your Brand
Developing a tone is a powerful tool that should be integrated into your communication plan. This tool describes how your company communicates with interested parties and affects how your message is received and perceived.
Your tone should be unique and recognisable to ensure your message gets across social media platforms to attract potential customers. Here are a few elements to help you create an effective tone of voice.
- Message – Figure out the kind of message you want to deliver out there. Consider the language and channel you would use to pass the message to your audience.
- Understand your audience – Identify your target audience and find an ideal language to deliver your message.
- Company values – Brand values play a major role when developing your tone of voice. That’s why it’s important to align these values with customer expectations. Let customers understand your brand, its values, and what it stands for.
How Pronunciation School Can Help
Improving your tone of voice can bring many benefits to your business. It can improve understanding for your staff and result in improved productivity, better collaboration, and a positive work environment.
At Pronunciation School, we have the expertise and resources to help your communication department improve on tone to enhance performance and teamwork. Our Speech & Confidence Training Classes help our students speak with conviction through improved vocal style, speed, stress, speed and tone. Get in touch with us on 0434 013 276 today to get started.